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How we handle personal data under revDSG (Switzerland) and GDPR. Short, because we collect little.
Telemetry off by default
Herr Informatik GmbH, Klosterzelgstrasse 1a, 5210 Windisch, Switzerland (provider of Kisuno). Contact: info@herr-informatik.ch.
Account and billing data plus the content you actively enter into the service. No advertising trackers, no sharing with ad networks.
Your content is never used to train models. Whatever model you choose: inputs and uploaded data are neither stored by the model provider nor used for training; this is contractually assured. One exception we state openly: AWS automated abuse detection. It can flag messages, for instance on signs of attacks, malicious code or prohibited content. AWS retains flagged messages for up to 30 days with the GPT models, and all requests with Claude Fable 5 and 5.1, to review and stop misuse; for the other Claude models no retention is preconfigured. Retained data stays with AWS in the processing region; none of it is shared with the model providers or used for training.
Disabled by default. Optional, aggregated usage metrics only after explicit opt-in.
Operated in Switzerland (Green, Lupfig). The models from OpenAI (ChatGPT) and Anthropic (Claude) run in the AWS data centre in Frankfurt; AWS is a US company, so the US CLOUD Act applies even with servers in Frankfurt, and we say so openly. Open models such as GLM, Kimi and DeepSeek are operated by European companies on servers in Europe; the CLOUD Act does not apply there. When self-hosting, data stays entirely with you.
Data is stored only as long as needed for the service or required by law. Deletion on request.
For appointment booking we use Microsoft Bookings, a service of Microsoft Corporation. When you book an appointment, Microsoft processes the data you provide (name, email address, chosen slot, optional details) under the terms of Microsoft. Booking is voluntary; all content on this website is accessible without it.
Access, rectification, erasure, restriction and data portability. Requests to info@herr-informatik.ch.
Note: this privacy statement is a preview. The binding version with full company details will be published shortly and replaces placeholders.
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